Your Schufa score can affect everything from whether you get a loan or a mobile contract to the terms of your car financing. While millions rely on it, few truly understand how it works. Now, Germany’s leading credit bureau promises more transparency, announcing a new scoring model set to launch later this year.

What is a credit score and how does Schufa use it?

A credit score (Bonitätsscore) is a probability value that forecasts how likely it is a person will meet their financial obligations. In simple terms:

• A high score = higher creditworthiness
• A low score = increased risk

The Schufa score, calculated by Germany’s leading credit agency based in Wiesbaden, is the most well-known in the country. Other agencies such as Creditreform and Crif also provide similar scoring models.

When banks, landlords, or telecom providers want to assess a person’s financial reliability, they request this score. However, they don’t receive a detailed breakdown of your financial life—just the score itself.

Why critics call Schufa a “black box”

Despite its influence, critics say Schufa lacks transparency. For years, the agency refused to disclose exactly how the score is calculated. This has led to accusations of being a “black box”, especially since many consumers don’t understand why their applications get rejected.

Schufa CEO Tanja Birkholz, in office since 2020, now aims to lift the veil. The new scoring model, expected this year, promises to be easier for consumers to understand and track.

What information does Schufa actually collect?

Contrary to popular belief, Schufa does not store your income or savings. Instead, it collects data from its partner companies, such as:

• Bank account openings
• Credit card issuance
• Leasing and loan contracts
• Online shopping on credit

Negative entries come from public registers, such as debt databases. Personal details such as name, birthdate, and address are also stored.

Currently, Schufa holds data on 68 million people in Germany, and more than 90% of the entries are positive. On average, 320,000 credit checks are issued daily to companies.

What affects your credit score?

Some key factors include:

• When your main bank account was opened
• Number of credit cards held
• Active loans or mortgage agreements
• Frequency of buying online on invoice
• While the exact formula remains confidential, these data points influence how “risky” you appear to lenders.

What’s changing with the new Schufa score?

Schufa says the update is necessary because consumer behavior is evolving. For example:

• Short-term “mini-loans” have become more popular
• More people switch banks frequently due to comparison tools

The new score model will better reflect these patterns and adapt more quickly to financial habits.

What’s in it for consumers?

The biggest promise: transparency.

Schufa plans to offer a “personal data cockpit” where you can simulate how your score changes based on financial decisions. Examples:

• What happens if you take out another loan?
• How will cancelling a credit card affect your score?

This tool aims to give consumers real-time control and insights over their credit reputation—something that until now has been hidden behind algorithms.

Whether this transparency boost will restore trust remains to be seen, but one thing is certain: understanding your score is more important than ever.